Privacy Policy

Last updated: September 9, 2026

PingSchool is an Android application published by American Software Solutions. This policy explains what the app does with your information. The short version: PingSchool has no server, no user accounts, and no access to your email.

Information the app stores on your device

All of the following is kept in your device's local application storage. None of it is transmitted to American Software Solutions.

• Email account credentials — the address and app password, or API key, for the sending account you configure (Gmail app password, Brevo API key, or SMTP username and password).
• Your quick actions and schedules — button names, recipients, Cc and Bcc lists, subjects, and message bodies you write.
• Child and parent details — the names and pronouns you enter in Settings so placeholders such as {{child}} can be filled in.
• App preferences — custom reasons, clubs, colors, and similar settings.

How your email is sent

When you send a message, the app connects directly from your device to the provider you configured — Gmail's SMTP servers, Brevo's API, or your own SMTP host — using the credentials you supplied. Your messages travel between your device and that provider only.

Reading your Inbox and Sent Mail works the same way, over IMAP, with the same login. Message contents are displayed on your device and are not copied elsewhere.

Your mail provider's own privacy policy governs what they do with mail you send and receive through them.

Photos and file attachments

If you attach a file or take a photo, the app reads that file from your device in order to include it in the outgoing message. Attachments are sent only to the recipients you choose, through your own mail provider. They are not uploaded anywhere else. The app requests camera and file access permissions for this purpose only.

Backups

The Backup feature writes a JSON file to a location you pick on your own device. Be aware that this backup file includes your email account secret so that a restore can reconnect without re-entering it. Treat that file the way you would treat a password: keep it somewhere private, and do not share it or sync it to a location you do not control.

Analytics and crash reporting

The current release of PingSchool does not collect analytics and does not send crash reports. It contains no advertising and no third-party tracking software.

If a future release adds crash reporting or usage analytics, this policy will be updated before that release ships, and the update will describe what is collected.

Children's information

PingSchool is a tool for parents and guardians, not for children, and is not directed to children. A child's first name and pronouns may be entered by the parent purely so the app can compose an email on their behalf. That information stays on the parent's device and is included only in messages the parent chooses to send. We recommend entering first names only, and we never ask for a last name, birth date, school ID, medical diagnosis, or any similar detail.

Information we receive

American Software Solutions receives no information from the app. If you email us for support at hello@pingschool.com, we receive whatever you choose to put in that message and use it only to answer you.

Deleting your information

Because everything lives on your device, uninstalling the app removes it. You can also clear individual items in Settings at any time. Delete any backup files you created yourself. There is no server-side data for us to delete, and no account to close.

Changes to this policy

If this policy changes, the updated version will be posted here with a new date at the top. Material changes affecting what the app collects will accompany an app update.

Contact

Questions about this policy: hello@pingschool.com
American Software Solutions — americansoftwaresolutions.com